Shipping Information
At Vibravea, we strive to deliver your order as quickly and efficiently as possible.
Shipping Options
- Standard Shipping (12–15 Business Days): FREE
- Priority Shipping (10–12 Business Days): $2.99
Shipping times begin once your order has been processed and dispatched.
Order Processing
Orders are typically processed within 1–3 business days.
Orders are not processed or shipped on weekends or public holidays.
Once your order has been shipped, you will receive a confirmation email containing your tracking information.
Delivery Schedule
Deliveries are made Monday through Friday between 8:00 AM and 6:30 PM, depending on your local carrier.
Please note that delivery times are estimates and may vary.
Shipping Timeframes
Estimated delivery times:
- Standard Shipping: 12–15 Business Days
- Priority Shipping: 10–12 Business Days
Delivery times may be affected by:
- High seasonal demand
- Severe weather conditions
- Customs inspections
- Carrier delays
- Unexpected logistical disruptions
If your order has not arrived within 20 business days from shipment, please contact us at:
We will investigate the issue and assist you promptly.
Order Tracking
Once your order has been dispatched, you will automatically receive a tracking number via email.
Please allow up to 48 hours for tracking information to become available after shipment.
If you experience any issues tracking your order, contact us at:
Please include:
- Full Name
- Order Number
- Shipping Address
This will help us locate your shipment more quickly.
Lost, Damaged, or Delayed Shipments
Customer satisfaction is important to us.
If your package is lost or arrives damaged, please contact us as soon as possible at:
Include your order number and photos (if applicable).
After reviewing the case, we may offer:
- A replacement shipment
- A refund
- Store credit
at our discretion and in accordance with our Refund Policy.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
We are not responsible for delays, losses, or failed deliveries resulting from incorrect or incomplete shipping addresses provided by the customer.
Once an order has been shipped, we may be unable to modify the delivery address.
Delivered Orders
Orders marked as "Delivered" by the shipping carrier are considered successfully delivered.
If your package is marked as delivered but cannot be located:
- Check with household members or neighbors.
- Contact the shipping carrier directly.
- Contact us at info@vibravea.com for additional assistance.
International Shipping
International orders may be subject to customs inspections, import duties, taxes, or other fees imposed by local authorities.
These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.
Contact Us
If you have any questions regarding shipping, tracking, or delivery, please contact us:
Vibravea
Email: info@vibravea.com
Website: www.vibravea.com